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Responsible Gaming
Gamble for entertainment
Gambling outcomes are determined by chance, and there is no guaranteed strategy, system or pattern that can make a player win. Every wager carries a risk of loss. You should only gamble with money you can afford to lose after essential expenses and financial commitments have been covered. Gambling should never be treated as an investment, a source of income or a way to recover money that has already been lost.
Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for a meal, a film or another leisure activity. Once your planned time or spending limit has been reached, stop playing. Do not increase your budget because a session has been disappointing, and do not continue because you believe a win is due.
Practical ways to stay in control
- Set a gambling budget before you begin and keep it separate from money needed for rent, bills, food, transport, savings or other important commitments.
- Set a time limit and take regular breaks away from the website or app.
- Never gamble when you are upset, tired, stressed, intoxicated or trying to escape personal problems.
- Avoid borrowing money, using credit for gambling or asking other people to fund your play.
- Keep a record of your deposits, wagers and results so you have a realistic view of your gambling activity.
- Do not chase losses by increasing your bets or playing for longer than planned.
- Do not rely on gambling winnings to pay bills or meet financial obligations.
- Balance gambling with work, study, family, social activities, exercise and other interests.
- Remember that a previous win does not make another win more likely.
- Take a break whenever gambling stops feeling like a freely chosen leisure activity.
It can also help to tell someone you trust about your limits. A friend, partner or family member may notice changes in your behaviour that you have not recognised yourself. Keeping gambling private, hiding transactions or becoming defensive when someone raises concerns can be signs that your habits need closer attention. Honest conversations can make it easier to stay accountable and take action early.
Do not view a gambling session as a test of skill or determination. You can make sensible choices about your budget and behaviour, but you cannot control the result of a game of chance. Setting a limit does not improve the odds of winning; it helps protect you from spending more than you intended.
Tools and personal limits
Personal limits can help you make decisions before emotions or excitement influence your play. Depending on the features available to your account and applicable requirements, safer gambling controls may include deposit limits, loss limits, wagering limits, session reminders, activity statements, reality checks, temporary time-outs or longer self-exclusion. The availability and operation of individual tools may vary.
Set limits before playing
Choose limits that match your genuine budget, not an amount that would be difficult to maintain. A limit should be viewed as a boundary rather than a target. If you reach it, stop. A limit is most useful when it is set before gambling begins and is not changed during a session to allow further play.
Take a time-out
A temporary break can create space to review your gambling and consider whether it remains enjoyable and affordable. During a time-out, do not attempt to use another account or another person’s account to continue gambling. If you feel unable to stop for the selected period, request further assistance and consider a longer exclusion.
Consider self-exclusion
Self-exclusion is a formal decision to prevent or restrict your access to gambling for a chosen period or under an applicable programme. If you decide that self-exclusion is appropriate, follow the instructions available through your account or the relevant support process. Self-exclusion should be taken seriously. Do not try to avoid it by opening another account, using another person’s details or asking someone else to place bets for you.
If you want to change a limit, close your account or request a break, use the account support options available to you. Some changes may not take effect immediately or may be subject to an applicable waiting period. You should not assume that contacting support cancels activity that has already taken place. Check the relevant account information and terms before making a request.
Use tools honestly
Responsible gambling tools work best when the information used to set them reflects your real circumstances. Do not set a limit based on a possible future win or on money you hope to receive. Review your gambling activity regularly and adjust your behaviour, rather than relying only on reminders or account settings. If a tool is not enough to help you stop, seek support and consider self-exclusion.
Midas Casino does not suggest that any tool can remove all gambling-related risk. Limits and reminders are most effective when used together with a realistic budget, regular breaks and honest self-monitoring.
Recognising when gambling may be a problem
Problem gambling can develop gradually. It may affect anyone, regardless of age, income, background or previous experience. A concern does not need to involve a particular amount of money. If gambling is causing distress or interfering with important areas of your life, it is worth taking action early.
Possible warning signs
- Spending more time or money gambling than you intended.
- Increasing the amount of a wager to achieve the same excitement.
- Trying repeatedly to win back money lost in earlier sessions.
- Feeling restless, irritable or anxious when attempting to stop.
- Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
- Hiding gambling activity, deposits, losses or account statements from people close to you.
- Borrowing money, selling possessions or missing bills to continue gambling.
- Using money set aside for rent, food, education, healthcare or other necessities.
- Gambling to cope with stress, loneliness, sadness, anger or other difficult feelings.
- Missing work, study, family events or social commitments because of gambling.
- Arguing with a partner, family member or friend about gambling.
- Feeling guilt, shame, hopelessness or loss of control, or returning to gambling after deciding to stop.
One or more of these signs may indicate that it is time to stop and speak with someone. You do not need to wait for a serious financial loss or crisis before asking for help. Early support can make it easier to understand what is happening, protect your finances and plan practical next steps.
What to do if you are concerned
- Stop gambling and take a break from your account.
- Do not try to recover losses by placing more bets.
- Use available account controls, including a time-out or self-exclusion request where appropriate.
- Tell a trusted person what is happening and ask them to support your decision to stop.
- Review your finances and protect access to money needed for essential expenses.
- Contact an Australian gambling support service or a qualified counsellor for confidential guidance.
- If gambling has contributed to severe distress or you feel at immediate risk of harming yourself or someone else, seek urgent help through local emergency services or a crisis support service.
Stopping can be difficult, particularly if gambling has become part of your daily routine or is connected with particular places, times or emotions. Remove easy access where possible, avoid situations that encourage impulsive play and ask a trusted person to help you follow through. Professional support can assist with financial planning, relationships, stress and other issues connected with gambling.
Support, account safety and age restrictions
Australian gambling support is available through services that provide information, counselling and practical assistance to people who gamble and to their families. Support can be useful even if you are unsure whether your gambling is a problem. State and territory services may offer different options, including telephone, online and face-to-face assistance. Use an official Australian gambling support service or speak with a qualified health professional to find the option that suits you.
People close to someone who gambles can also seek help. Family members and friends may experience financial stress, conflict, anxiety or reduced trust. They do not need to manage the situation alone, and they should avoid providing money intended to fund further gambling. A support service can help them set boundaries, discuss finances safely and understand how to encourage treatment.
Protect your account
Keep your login details private and use account security measures where available. Do not allow another person to use your account, and do not use another person’s account. If you think someone has accessed your account, change your password and use the available account support process as soon as possible. Protecting your account can also help prevent impulsive or unauthorised activity.
Use only payment methods that belong to you and review account activity regularly. If you share a device, take reasonable steps to prevent other people from accessing your account. Keep your contact and identification information accurate where required, and respond to account verification requests. These steps support account security and help ensure that responsible gambling controls apply to the correct person.
Underage gambling is not permitted
Gambling is only for people who meet the applicable legal age requirements. Midas Casino does not support underage gambling. Adults should keep their account credentials, payment methods and devices secure so that children and other unauthorised people cannot access gambling services. If you believe a minor has accessed an account or gambling service, stop the activity and use the available support process.
Our approach
Midas Casino provides responsible gaming information to help players make informed decisions. We encourage players to understand the risks of gambling, use available controls and seek assistance when needed. Responsible gaming is a shared responsibility: the platform can provide information and tools, while each player should make choices that fit their circumstances and comply with applicable Australian laws.
If you have concerns about your gambling, do not wait for a win, a loss or a particular event before acting. Stop, speak with someone you trust and obtain independent support. Gambling should remain affordable, controlled and optional. If it no longer meets those standards, taking a break or choosing self-exclusion is a positive step.